Managing Information Quality - A Critical Process for Most Organizations

The notions of process and process management are slowly (and painfully) entering the mainstream. Most organizations have not embraced process management. Some have done so only half-heartedly, with unsatisfactory results. Finally, those (relatively few) organizations that devoted serious attention to managing and/or reengineering their processes have reaped huge rewards. They have defined and implemented simpler, less costly, more robust, flexible, and faster processes that better meet customer needs (when it comes to process, you really can get it “better, faster, cheaper”). And process management has been especially effective for data quality.